Shipping policy

At Nano Kare, we aim to provide you with a smooth and enjoyable shopping experience. This Shipping Policy outlines how we process, ship, and deliver your orders, both within Australia and internationally.

Domestic Shipping (Within Australia)

We offer reliable shipping services across Australia using trusted carriers. You can choose between standard and express shipping options.

  • Standard Shipping: Orders typically arrive within 2 to 5 business days after processing, depending on your location.
  • Express Shipping: For faster delivery, our express shipping option usually arrives within 1 to 3 business days after processing.

International Shipping

We are pleased to offer our products worldwide. Our international shipping options ensure that you receive your order in a timely manner, while complying with updated customs procedures and clearance times.

  • Standard International Shipping: Orders generally arrive within up to 14 business days after processing. This timeframe may vary depending on your location and customs clearance, in accordance with updated international export regulations.

  • Express International Shipping: For expedited delivery, our express shipping option generally arrives within 10 to 12 business days after processing, subject to customs inspections and operational procedures.

We appreciate your understanding and patience as we continue to comply with international trade regulations to ensure safe and efficient delivery of your order.

Order Processing

Please allow 1 to 2 business days for processing your order before it is shipped. Once your order is on its way, you will receive a confirmation email with tracking information.

Shipping Costs

Shipping costs are calculated based on your location, the shipping method selected, and the weight and dimensions of your items. Shipping costs will be displayed at checkout before you complete your purchase.

Customs and Duties (International Orders)

For international orders, please be aware that customs duties, taxes, or import fees may be charged upon arrival in your country. These charges are the recipient’s responsibility and are not included in the purchase price or shipping fees.

Order Tracking

After your order is shipped, you will receive a confirmation email with tracking details. You can use this information to monitor your shipment until it arrives at your doorstep.

Delivery Delays

While we strive for timely deliveries, please note that delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier-related issues. We appreciate your patience and understanding in these situations.

Address Accuracy

Please ensure that your shipping address is accurate and complete before finalizing your order. Once the order is shipped, we cannot make changes to the address. Nano Kare is not responsible for orders sent to incorrect addresses provided by the customer.

Thank you for shopping with Nano Kare! We are dedicated to providing you with exceptional products and service. If you have any questions or need assistance, please don’t hesitate to reach out.

📧 Email: info@nanokare.com.au

Warm regards,
The Nano Kare Team